Shipping policy
Shipping Policy
Thank you for shopping with GoKrazy. We strive to process and ship your order as quickly as possible.
Order Processing
- Orders are processed within 2–5 business days.
- Orders are processed Monday through Friday (excluding holidays).
- Once your order has been shipped, you'll receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times:
- United States: 3–7 business days
- International: 7–21 business days (if available)
Please note that shipping times are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping during promotions or on qualifying orders.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. Please allow up to 24–48 hours for tracking information to update.
Lost or Stolen Packages
GoKrazy is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. If you believe your package is lost, please contact the shipping carrier first. If you need additional assistance, feel free to contact us.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
If you need to change your shipping address, contact us as soon as possible. We cannot guarantee changes once an order has been processed.
Delays
Shipping delays may occur during holidays, product launches, or due to circumstances beyond our control. We appreciate your patience and understanding.
Contact Us
If you have any questions regarding your order or shipping, please contact us at:
Email: gokrazyus@gmail.com
Thank you for supporting GoKrazy. We appreciate your business!